Privacy Notice

Super Natural Hair has drafted this document, which details how we gather and disseminate information, to demonstrate our strong commitment to online privacy. For additional information about the Super Natural Hair Online website and its services, please refer to the Terms and Conditions.

Use of your information

Super Natural Hair does not sell or rent your personal identification to third parties.

We release account and other personal information only when we believe release is appropriate to comply with law; enforce or apply our terms and conditions; or protect the rights, property, or safety of Super Natural Hair Online, our users, or others.

Use of Internet Protocol Address

We use your Internet protocol (IP) address for several reasons: to help diagnose problems with our server, to administer our Web site, to help identify you and to gather broad demographic information.

Use of Registration Information

Our service’s registration area requires customers to supply contact information, such as name, email address and a contact telephone number. Your contact information is used to contact you when necessary.

It is the policy of Super Natural Hair to send our members emails notifying them of the Super Natural Hair Online service status and changes. Super Natural Hair Online may also send a monthly newsletter to members who have indicated that they wish to receive it. These newsletters will contain clear and obvious instructions for how the member can remove himself or herself from that mailing list.

We may use your email address to send you promotional emails from our company and from some of our affiliated partners, however, users may opt in or out of these promotional e-mail messages at any time (See Opt Out/Opt In, below.). It is our policy to immediately remove any member from any mailing list on the member’s request.

Updating Your Registration Information

Super Natural Hair Online provides you with ways in which you can alter your personal data, including changing your name, password, phone number, etc. Super Natural Hair Online will store previous email addresses against your profile to ensure compliance with our Terms and Conditions.

Control of Your Password.

You are responsible for all actions taken with your username (email address) and password. Therefore we do not recommend that you disclose your Super Natural Hair Online password to any third parties. If you choose to share your username and password with other parties you are responsible for all actions taken with this information.


Cookies are small pieces of information that are stored in a browser-related file on your computer’s hard drive when you use our Web site. We use cookies to improve the member experience. We also use them to deliver information and fresh content specific to your interests. Cookies are widely used on most Web sites.

Super Natural Hair Online mostly uses "session" cookies, which are removed from your computer once you leave Super Natural Hair Online. Session cookies expire and are deleted after 30 minutes of no activity on Super Natural Hair Online.

In certain areas Super Natural Hair Online may also use persistent cookies to personalise the user experience, to help protect our members and to provide us with research information (such as how often members visit Super Natural Hair Online each month). Persistent cookies allow us to track users on Super Natural Hair Online and helps us identify users abusing the Super Natural Hair Online service.

Other Information We Collect

We use additional information to do internal research on our users’ demographics, interests, and behavior to better understand and serve you and our community. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), what browser you are using, and your IP address.

Users who login have their IP addresses recorded. This information can be used to track users who abuse the Super Natural Hair Online system and will be only be provided to legal authorities in cases of suspected fraud. IP addresses can be used, in conjunction with an Internet Service Provider, to find the dial-in account of a user and, ultimately, further information to identify a user. This information is stored securely and will not be provided to other members or non-authorised parties.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Site, we may keep this information for future reference.

Account Closure

If you wish to have your account closed for any reason, simply send us an email requesting to be removed.

Advertising and Third Party Links

Some Super Natural Hair Online advertisers may request information directly from users, or link to sites that do so. Super Natural Hair Online has no control over its advertisers’ privacy policies, and encourages users to review such policies prior to submitting any personal information to them.

Super Natural Hair Online contains non-advertising links to a variety of third party sites to enhance the user’s experience. Super Natural Hair Online has no control of either the content or privacy policies of such sites, nor should such links be considered an endorsement of these sites except where otherwise noted.

Opt Out/Opt In

Registered users may update their account configuration to Opt in to receive Super Natural Hair Online communications and, having done so the website allows users to opt out of receiving e-mail from us or our affiliated partners at any time. To opt out of our mailing list you can send a reply e-mail to be removed from the mailing list or update your account configuration directly online.

Google Analytics

Super Natural Hair Online uses Google Analytics to analyse traffic on the website and collect information such as the number of visitors per day or the number of pages requested per day. To do this, Super Natural Hair Online has a small piece of code on each page which counts these statistics.

For more information regarding the way information may be used for traffic analysis please refer to Google’s privacy policy.

Updates to our information practices

From time to time, we make changes to our information practices or alter the functionality of our Web site. When this happens this statement is updated accordingly, so we encourage you to periodically review this page for the latest information on privacy practices at Super Natural Hair Online.

If you have any questions about our privacy policies or any other matter, please contact us.

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